getaline GmbH

E-mail processing

Time is money

Time is money – especially in the world of e-commerce. Customers expect to be tended to quickly and reliably and to receive qualified feedback immediately. getaline takes on the clarification and response of all incoming inquiries by consumers and business customers. We use professional response management systems to process incoming inquiries efficiently while maintaining the integrity of your company’s corporate identity. That way, we not only process your e-mail contacts with great reliability, but we also evaluate them for your customer dialog and project controlling using our modern software, our specially trained team, and through a highly customized multi-phased quality management system.

 

WE OFFER:

  • Reduction of duplicate contacts
  • Quick and professional response to e-mail inquiries and special cases
  • E-mail processing in client’s frame (to maintain corporate identity)
  • Communication (wording, corporate communication) specific to target groups
  • Active quality management on all process levels
  • Track-and-trace research

E-Mail-Bearbeitung

Contact Persons

Mr. Axel Dunker

Tel.: +49 40 646046-6050
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Mr. Jürgen Heinze

Tel.: +49 40 646046-6052
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Mr. René Schibol

Tel.: +49 40 646046-6051
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