Gentle, forceful, or persuasive?
Gentle, forceful, or persuasive? Our trained customer service representatives are able to determine in the first few seconds how to best relate to the customer and ensure a successful dialog. As experienced communications professionals, they not only execute customer requests – they also initiate new impulses, awaken desires, and generate the potential for additional revenue.
- Customer service and consulting
- Complaint management
- Sales calls (accepting orders, bookings)
- Cross and up selling
- Charity hotline
- Welcome call
- Customer reactivation
- Contacting past due customers
- Verifying address and identity of customers
- Field service scheduling
- Reactivation of canceled customers