getaline GmbH

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Gentle, forceful, or persuasive?

Gentle, forceful, or persuasive? Our trained customer service representatives are able to determine in the first few seconds how to best relate to the customer and ensure a successful dialog. As experienced communications professionals, they not only execute customer requests – they also initiate new impulses, awaken desires, and generate the potential for additional revenue.

 

WE OFFER:

INBOUND
  • Customer service and consulting
  • Complaint management
  • Sales calls (accepting orders, bookings)
  • Cross and up selling
  • Charity hotline
OUTBOUND
  • Welcome call
  • Customer reactivation
  • Contacting past due customers
  • Verifying address and identity of customers
  • Field service scheduling
  • Reactivation of canceled customers

Contact Persons

Mr. Axel Dunker

Tel.: +49 40 646046-6050
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Mr. Jürgen Heinze

Tel.: +49 40 646046-6052
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Mr. René Schibol

Tel.: +49 40 646046-6051
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