Visit us at the Retail World - the accompanying congress trade fair of the German Retail Congress 2017.
"Customers. Trust. Data. – The New Customer Experience". This is the motto of this year's German Retail Congress in Berlin.
More and more customers associate shopping with a high degree of individuality, service, and experience! However, this is not only true for the inspiration and the purchase process in itself, but also for subsequent customer service and competent after-sales care. As leading customer service partner for retail companies we have been implementing this standard successfully for more than 20 years. From "A" as in App to "Z" as in zeal, we offer best practice solutions for improving the customer experience.
Whether classically on the phone or on "black and white" per e-mail or chat – with us, your customers will find the service that they have the right to expect from a customer-oriented retail company. Let us take advantage of the opportunity together that come with the progress of digitization in customer service. Retail 4.0 requires customer service 4.0! From cost factor to sales generator! We optimize your customer service by developing individual, intelligent solution concepts. Let yourself be inspired and come to the German Retail Congress in Berlin.
Come and visit us, because we also love retail! Visit us at our trade fair booth B26 – we look forward to seeing you!